To ensure a safe, respectful, and peaceful stay for all our guests, we kindly ask you to follow a few simple guidelines. These house rules help us preserve the unique charm and heritage of Vilayara.
Bills must be settled on presentation.
Cheques and Credit/Debit Cards are not accepted. In case of default on payment of dues by the guest, the management shall be entitled to a lien on the luggage and belongings and will detain the same until all dues are settled.
Check-in time is between 1:00 PM and 6:00 PM.
Checkout time is between 9:00 AM and 11:00 AM. Late checkout can be availed up to 6:00 PM at 25% of room charges, subject to availability and at the discretion of the management.
Guests are requested to lock the doors of their room while going out or going to bed and not leave the key in the key slot.
The company will not be responsible for the loss, damage, and/or theft of residents’ belongings not entrusted to the management.
Storage of hazardous, banned, or illegal goods in the rooms is strictly prohibited.
The guest will be held responsible for any loss or damage to the resort’s property caused by themselves, their friends, or any person for whom they are responsible.
The management reserves the absolute right to refuse or deny admission to any person to the premises without assigning any reason whatsoever.
Guests are requested to observe government rules and regulations in force from time to time regarding registration, alcoholic drinks, firearms, etc.
Visitors are permitted only in the reception area, and only between 9:00 AM and 6:00 PM.
Meal Timings:
Breakfast: 8:30 AM to 10:00 AM
Lunch: 12:30 PM to 2:00 PM
Dinner: 8:30 PM to 10:00 PM
While smoking is not allowed within the premises, it is permitted in designated outdoor areas.
Possession and usage of alcoholic drinks or drugs are strictly prohibited within the premises.
Pets are not allowed within the premises.
Commercial photography is not allowed within the premises.
Towels will be changed every 3 days or on new check-ins.
Bed linen will be changed every 7 days or on new check-ins.
Footwear is not permitted inside the premises and may be kept on the rack provided.